The complicated side of identifying Benefits while making projects bring value
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Benefits are easily identifiable depending on the sector you operate in. The values that are created as a result of a project being executed can also be clearly stated. However for certain fields, IT for example, benefits sometimes are not clearly specified. The nature of IT related projects usually is a accompanied by undetermined deadlines. Depending on the side of the projects, benefits suffer from this as it is difficult to give a concrete answer that states when a project is done.
Not all benefits can be measured. PMI’s PMBOK guide makes two distinctions, tangible and intangible. Tangible benefits are benefits that can be measured. However intangible benefits cannot be touched. One such an example customer service.
So benefits can be difficult to determine due to the field your company works in.